note from customer order #6583 iPhone Case
A customer wrote this little note at their order checkout page and it made my day. Maybe it will make yours too.
Material: 100% Polycarbonate
Color: Transparent Multicolor
Every YDWYA case is hand made and may include slight imperfections and no two cases are exactly alike, making every You Decide Who You Are case unique just like you.
Where do you ship?
We ship worldwide and now offer free shipping for a limited time. All our packages are tracked and you will receive a tracking number sent to your email address with the shipping confirmation as well.
When will my products be dispatched?
All orders are shipped in 1-3 working days, so your products will be dispatched within this period. In the unlikely case of a delay, we’ll contact you with an update to detail the delay and ask you how you'd like to proceed.
How long will it take for delivery?
This depends on the country, but our postal carrier quotes their service as taking 5 to 10 working days for Europe / USA and 7 to 21 for the rest of the world.
Our estimated shipping delivery times are the following:
Europe: 5 – 10 business days
United States: 5 – 10 business days
Rest of the world: 7 – 14 business days
Will I be able to track my products as they’re shipped?
All our packages have a tracking number. Your tracking code will be included in the dispatch notification sent to your email address. You will also be able to track it on our Track Your Order page.
Do you ship worldwide?
Yes, we ship internationally.
However, for now YDWYA isn't available in and doesn't ship to Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically.
Do I have to pay for custom fees / import fees?
Not every country requires custom fees. We ship from 2 shipping locations – from California (for US customers and international orders) and from our EU shipping locations (for European orders) so there are very small chances you will have to pay any extra fees.
Please, note that we do not have any control over these fees as they are government-regulated.
Our website is operating as usual, however, some delivery delays may apply.
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