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Where do you ship?
We ship worldwide and now offer free shipping for a limited time. All our packages are tracked and you will receive a tracking number sent to your email address with the shipping confirmation as well.
When will my products be dispatched?
All orders are shipped in 1-3 working days, so your products will be dispatched within this period. In the unlikely case of a delay, we’ll contact you with an update to detail the delay and ask you how you'd like to proceed.
How long will it take for delivery?
This depends on the country, but our postal carrier quotes their service as taking 5 to 10 working days for Europe / USA and 7 to 21 for the rest of the world.
Estimated shipping delivery times
Europe: 5 – 10 business days
United States: 5 – 10 business days
Rest of the world: 7 – 14 business days
Will I be able to track my products as they’re shipped?
All our packages have a tracking number. Your tracking code will be included in the dispatch notification sent to your email address. You will also be able to track it on our Track Your Order page.
If there's an issue with shipments, we ask all our customers to submit a problem report and contact us within the first 4 weeks after the estimated delivery date, otherwise our warranty period is overdue.
Do you ship worldwide?
Yes, we ship internationally.
However, for now we are now available in and don't ship to Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically.
Are there any Custom / Import fees?
Not every country requires custom fees. We ship from 2 shipping locations – from California (for US customers and international orders) and from our EU shipping locations (for European orders) so there are very small chances you will have to pay any extra fees.
Please, note that we do not have any control over these fees as they are government-regulated.
Long-lasting quality
Reducing waste
Packaging
We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and up to 30% secondary recycled content.
Our production partners are proud partners of:
WRAP (Worldwide Responsible Accredited Production)
http://www.wrapcompliance.org
FLA (Fair Labor Association)
https://www.fairlabor.org
OEKO-TEX® standards
https://www.oeko-tex.com
Choose your clothes carefully.
You Decide Who You Are.
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